Moving is more than relocating your belongings to a new home. Whether moving across town or across the country, it requires time, patience, money, and trust. Movers are one of the top categories of companies searched on the Better Business Bureau website, BBB.org, which has BBB Business Profiles on more than 20,000 moving-related companies.
In 2018, BBBs nationwide fielded more than 1.4 million requests for BBB Business Profiles from consumers looking for movers, while 9,256 complaints about movers and moving companies were registered with BBB. Common complaints included damaged or missing items, bills that were higher than estimates, late deliveries and, in some cases, goods held hostage for additional payments.
source:- https://www.bbb.org/article/tips/13306-bbb-tip-hiring-a-mover
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